How to deal with noise nuisance: tips and legal advice
The Brussels-Capital Region is known for its high population density, a wide variety of economic, cultural and leisure activities and a dense transportation network. Noise is one of the inevitable consequences of this vibrant environment. When noise disturbances originate from neighbours, it can complicate neighbourly relations.
Always prioritise dialogue
Do you think your neighbours make too much noise? Always prioritise dialogue and try to reach an amicable agreement: it's the simplest and most cost-effective solution. You can also involve a third party to facilitate discussions, such as a property management company, building manager, neighbourhood committee and community services or associations.
Mediators are also available in every Brussels municipality through the Opens in new windowBrussels-Capital Region's network of Public Mediation Services for Interpersonal Conflicts.
Noise complaints
The Opens in new windowregional Info Noise portal contains all the information, procedures and complaint forms you need to deal with noise issues. Information is categorised by noise source (transport, neighbours, shops and businesses, leisure and services). The site explains how to file a complaint if dialogue has not resolved the issue.
With regards to neighbours, the information varies depending on the type of disturbance:
Acoustic support
Would you like to carry out work to reduce the noise propagation in your home? Would you like to learn about simple actions and good habits to adopt in your daily life? Free support services are available for both private individuals and businesses:
- Homegrade offers Opens in new windowsupport to private individuals and publishes themed brochures on the subject (see below).
- The Opens in new windowSustainable Building Facilitator provides free assistance to businesses, guiding them through every stage of their sustainable project (including aspects related to the physical environment and noise pollution).
You can also consult the Brussels Environment Opens in new windowSustainable Building Guide, which contains extensiveOpens in new window technical information on building acoustics.
For more information
Documentation (only available in French and Dutch)
Did you know?
To ensure economic, social and cultural development that is compatible with a healthy environment, the Region launched its Opens in new windowquiet.brussels Plan in 2019. The objectives of this plan are to reduce the impact of noise on health, ensure everyone has access to peaceful environments and maintain the city's attractiveness.