Emergency and duty services
Need urgent care, medicine, or help for your pet? In distress? Here are the emergency and on-call services you can contact.
- In a medical emergency as a result of an accident, violence or a fire, call 100 (in Belgium) or 112 (valid throughout the European Union). Both of these numbers are free 24 hours a day from a landline, a public telephone or a mobile phone (even when networks are not available or overloaded).
- Police emergencies: 101
- In the event of a road accident you can call an agent from one of the emergency roadside phones positioned every two kilometres on motorways and some regional roads. The agent will be able to determine your location automatically.
Medical assistance
Emergency Services
European emergency number
Valid in Brussels and throughout Europe, for all medical emergencies
Phone: 112
Online: Opens in new windowwww.sos112.be
Fire and ambulance services
Phone: 100
Online: Opens in new windowpompiers.brussels
Centre Antipoisons (antipoison centre)
Phone: +32 (0)70 245 245
Online: Opens in new windowwww.poisoncentre.be (FR/NL)
Centre des brûlés Bruxelles (burns centre)
Hôpital militaire Reine Astrid
Dispatching emergency : +32 (0)2 264 48 48
Phone: +32 (0)2 268 62 00
Online: Opens in new windowwww.hopitalmilitaire.be (FR/NL)
Red Cross
Phone: 105
- Croix-Rouge de Belgique (French-speaking service)
Online: Opens in new windowwww.croix-rouge.be (FR) - Rode Kruis Vlaanderen (Dutch-speaking service)
Online: Opens in new windowwww.rodekruis.be (NL)
Round-the-clock and duty services
Duty doctors
Garde Bruxelloise
Phone: +32 (0)2 201 22 22
Online: Opens in new windowwww.gbbw.be
- SOS Médecins (French-speaking service)
Phone: +32 (0)2 513 02 02
Online: Opens in new windowwww.sosmedecins.be (FR) - Brusselse Huisartsen Kring (Dutch-speaking service)
Phone: +32 (0)2 242 43 44
Online: Opens in new windowwww.bhak.be (NL)
Duty pharmacies
Emergency phone: 0903 99 000 (€1.50/min)
Pharmacies post a list of the pharmacies open until 10 pm.
You can find a list of duty pharmacies between 10 pm and 9 am at the following bodies:
- the Association Pharmaceutique Belge (Belgian pharmacists' association)
Online: Opens in new windowwww.pharmacie.be (FR/NL) - the Union des Pharmaciens de Bruxelles (U.P.B.) (Brussels pharmacists' association)
Online: Opens in new windowwww.upb-avb.be (FR/NL).
Vaccines, serum and gamma globulin for single use are also available 24/7 at the following address:
Clinique générale Saint-Jean
Rue du Marais 114, 1000 Brussels
Online: Opens in new windowwww.clstjean.be (FR/NL)
Aids, STI (Sexually Transmitted Infections) and sexual health
- Aide Info Sida (French-speaking service)
Phone: 0800 20 120
Online: Opens in new windowwww.aideinfosida.be (FR) - Sensoa (Dutch-speaking service)
Phone: +32 (0)2 238 68 68
Online: Opens in new windowwww.sensoa.be
Veterinary duty services
Vet Emergency (home emergency service)
Phone: +32 (0)2 644 24 24
Online: Opens in new windowwww.vetemergency.be
- SOS Vétérinaires (French-speaking emergency service)
Home: +32 (0)497 40 04 00
At the office: +32 (0)491 91 91 31
Online: Opens in new windowwww.veterinaires.brussels (FR)
Dentists on duty
Phone: +32 (0)2 426 10 26
Foundation Against Cancer
Cancerphone: 0800 15 801
Online: Opens in new windowwww.kanker.be (FR)
Psychosocial assistance
Helplines
- Community Help Service(CHS) (English-speaking service)
Phone: +32 (0)2 648 40 14
Online: Opens in new windowwww.chsbelgium.org - Télé-Accueil (French-speaking service)
Phone: 107
Online: Opens in new windowwww.tele-accueil-bruxelles.be (FR)
Chat-Accueil: Opens in new windowchat-accueil.org (FR) - Tele-Onthaal (Dutch-speaking service)
Phone: 106
Online: Opens in new windowwww.tele-onthaal.be (NL)
Suicide prevention
- Centre de prévention du suicide (French-speaking service)
Phone: 0800 32 123
Online: Opens in new windowwww.preventionsuicide.be (FR) - Zelfmoordlijn (Dutch-speaking service)
Phone: 1813
Online: Opens in new windowwww.zelfmoord1813.be (NL)
Protection against violence and mistreatment
SOS Violence
SOS Viol (rape helpline) (French-speaking service)
Phone: +32 (0)2 534 36 36
Online: Opens in new windowwww.sosviol.be (FR)
Child maltreatment
- SOS Enfants (French-speaking service)
ONE
Online: Opens in new windowwww.one.be/parents/une-equipe-sos-enfants (FR) - Vertrouwenscentrum Kindermishandeling Brussel (Dutch-speaking service)
Phone: +32 (0)2 669 40 50
Online: Opens in new windowkindereninnood.be (NL)
Elder mistreatment
- SEPAM (Service d'Ecoute pour Personnes Agées Maltraitées (French-speaking service)
asbl Infor-Homes
Phone: +32 (0)2 223 13 43
Online: Opens in new windowwww.inforhomesasbl.be/fr/maltraitance (FR) - Brussels Meldpunt Ouderenmis(be)handeling (Dutch-speaking service)
Home-Info vzw
Phone: +32 (0)2 511 91 20
Online: Opens in new windowwww.home-info.be (NL)
Assistance for young people
- SOS Jeunes (French-speaking service)
Phone: +32 (0)2 512 90 20
Online: Opens in new windowwww.sosjeunes.be (FR) - Awel (Dutch-speaking service)
Phone: 102
Online: Opens in new windowwww.awel.be (NL) - Teleblok (assistance to students during the exams) (Dutch-speaking service)
Chat on the website of Teleblok every day during the exam periods in January and June from 6pm to 11 pm
Online: Opens in new windowwww.teleblok.be (NL)
Drugs - support and prevention
- Infor-Drogues (information about drugs) (French-speaking service)
Phone: +32 (0)2 227 52 52
Online: Opens in new windowwww.infor-drogues.be (FR) - De Druglijn (information about drugs (Dutch-speaking service)
Phone: +32 (0)78 15 10 20
Onlne: Opens in new windowwww.druglijn.be (NL) - Alcooliques Anonymes (Alcoholics Anonymous) (French-speaking service)
Phone: +32 (0)2 511 40 30
Online: Opens in new windowwww.alcooliquesanonymes.be (FR) - Anonieme Alcoholisten Vlaanderen (Alcoholics Anonymous) (Dutch-speaking service)
Phone: +32 (0)3 239 14 15
Online: Opens in new windowwww.aavlaanderen.org (NL)
Safety
Police emergencies
Phone: 101
Police stations
To find the nearest police station, see the section on police zones .
Child Focus
Phone: 116 000 (free inside Belgium)
Phone: +32 (0)2 475 44 99 (paying from abroad)
Online: Opens in new windowwww.childfocus.be (FR/NL)
Suspected gas leaks
Phone: 0800 19 400
Online: Opens in new windowwww.sibelga.be
Lost or stolen bank cards
Card Stop
Phone: +32 (0)78 170 170
Online: Opens in new windowwww.cardstop.be (FR/NL)