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A strong regional civil service

Further developing the action plan 'Brussels residents in the civil service', the Region and Communities commit to building a strong regional civil service (objective 2.5 Region and Communities).

Excellence, modernisation and innovation at the service of the Region's and municipalities' users must be the guiding principles of our public institutions. The Brussels-Capital Region aspires to a listening and responsive administration. The civil service plays an essential role by ensuring the egalitarian management of public services, making Brussels a dynamic and inclusive place where it is pleasant to live.  

Who is leading the effort?

Shared priority 

  • Initiating Minister(s): Minister of Finance, Budget, Civil Service and the Promotion of Multilingualism and the Image of Brussels; Minister of Employment and Vocational Training, Digitisation, Local Authorities and Animal Welfare.  
  • Associated Minister(s): Secretary of State for Equal Opportunities, Minister-President.   
  • Partners: Brupartners, Talent.brussels, Brussels Local Authorities, GSOB (Regional School of Public Administration), BGC, Actiris, Bruxelles Formation, VDAB Brussels (Flemish employment service). 
  • Steering Committee: Talent.brussels and Brussels’ local authorities. 

Discover the commitments of the Brussels-Capital Region and the Communities

1. Making the Brussels civil service more attractive to employees

Map the competitive position of the Brussels civil service as an employer. Develop measures to strengthen the branding of the Brussels civil service and thus make employment in the Brussels civil service more visible and attractive to potential employees. All this, with respect and in consultation with local authorities.  

Leading authority: Minister of Civil Service, Minister of Local Authorities.   

2. Improving the internal mobility of our officials

Improve the mobility of our officials between different entities:  

  • launch a study on the obstacles preventing maximum mobility. This study should also detect in which institutions maximum mobility is not yet possible.  
  • remove barriers to external and internal mobility, including by raising awareness among leading officials.  All this with respect and in consultation with local governments.  

 Leading authority: Minister of Civil Service, Minister of Local Authorities. 

3. Adapting working conditions to evolving needs

Adapt the working conditions of Brussels public administrations to evolving public service needs:   

  • further deployment of digitalisation of public administrations    
  • guarantee (continuous) training/upgrading of people/officials in the context of digitalisation   
  • develop GOV Tech, including by supporting and attracting start-ups around Gov Tech  
  • implement regulation around home working (voted during last legislature).   

 All this respectfully and in consultation with local governments.  

 Leading authority: Minister of Civil Service, Minister of Digitisation, Minister of Heritage. 

4. Improve multilingual services

Improve multilingual service delivery within the framework of administrative language legislation.  

  • In function of the language frameworks; meet the legally established requirements   
  • Make Brussels attractive as an employer (in the public sector) for French and Dutch speakers 
  • Develop training programmes on the job floor. Encourage staff members to take language classes. Commitment without result, including via e-learning  

All this respectfully and in consultation with local governments.

Leading authority: Minister of Civil Service and the Promotion of Multilingualism, Minister of Local Authorities.

5. Equal gender representation, combating discrimination

Equal gender representation in public office and elimination of discrimination.  

The Government will ensure equal representation of women and men in leading positions in public services, public utility institutions and subsidised structures, without prejudice to the right to non-mixing necessary to properly implement certain specific projects. The Region will further expand its expertise on gender issues by developing new, proprietary indicators and statistics.   

 Extension of the ordinance of 25 April 2019 with a view to a policy of promoting diversity and combating discrimination in the Brussels local civil service to Social Service Departments and associations covered by Chapter XII.   

All this with respect and in consultation with local administrations.  

 Leading authority: Minister of Civil Service, Secretary of State for Equal Opportunities. 

6. Building a sense of ambassadorship

Building a 'sense of ambassadorship' among employees of the Brussels civil service.  

  • developing the Brussels administration as a 'strong brand'  
  • generating more involvement by relaxing contractual status to statutory status (cf. Brussels Government agreement) 
  • improving internal mobility   
  • implementing within the administration a system of constant feedback on the shop floor through, among other things, the empowerment of leading officials 
  • implementing a system of faster remediation 
  • research (and possible implementation) of the opportunities of developing expert careers (cf. Actiris) in which civil servants are promoted based on their accumulated expertise without an automatic managerial position 
  • attention to the continued validation of older workers in mentoring newer workers (e.g. 62-year-olds)  

 Leading authority: Minister of Civil Service 

7. Making local civil service more attractive

Achieve a harmonised statute for local civil servants (including staff of Chapter XII associations) based on consultation with local governments and considering the available budgetary leeway. Depending on the available budget, examine and grant a pay increase for local civil servants, with special attention to low wages.  

Leading authority: Minister of Local Authorities.  

8. Implement the implementing decrees of the Social Charter

Implement the decisions for more uniform management of local staff.  Explore mobility opportunities between local and regional civil service.  

 Leading authority: Minister of Local Authorities.   

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