Resources
On this page, you will find a series of resources related to digital inclusion: studies, roadmaps or user manuals for online public services, ... A lot of useful information for stakeholders and citizens!
Plan et Rapports
Some of the documents are not available in this language. You can find them below in the available languages.
Agenda and Minutes
Analyses and studies
- The people of Brussels and digital technology - 2022 (External linkFR/External linkNL)
- The people of Brussels and digital technology - 2023 (External linkFR/External linkNL)
- Report on the 2021 Visitor Profile Study (External linkFR/External linkNL)
- Study on the attractiveness of Digital Public Spaces - 2021 (External linkFR/External linkNL)
- Study on essential services (King Baudouin Foundation) - 2021: zoom (External linkFR/External linkNL) - full study (External linkFR/External linkNL)
- Digital Inclusion Barometer (King Baudouin Foundation) - 2020: summary (External linkFR/External linkNL) - full study (External linkFR/External linkNL)
- Focus N°30 Les Bruxellois et les Bruxelloises à l’heure du numérique : accès aux TIC et leur utilisation.(External linkFR/External linkNL)
- Analysis of the digital divide in the Brussels-Capital Region - 2018 (External linkFR/External linkNL)
Paradigm's publications
Brochures and guides
Some of the documents are not available in this language. You can find them below in the available languages.
- Sécurité en ligne-protégez-vous contre la fraude(PDF / 730.26 KB)
- Online veiligheid-bescherm jezelf tegen fraude(PDF / 2.66 MB)
- Recommandations inclusives et référentiel technique(PDF / 4.45 MB)
- Inclusieve aanbevelingen en technisch referentiekader(PDF / 4.28 MB)
- Feuille de route pour la création d'un EPN en Région de Bruxelles-Capitale(PDF / 1.16 MB)
- Stappenplan om een OCR in het Gewest te creëren(PDF / 972.09 KB)
- Annuaire de l'inclusion numérique(PDF / 5.41 MB)
- Gids van de digitale inclusie(PDF / 5.15 MB)
DPSs
- In the Brussels Region
- Certified DPSs
- Charter (External linkFR/External linkNL)
- Certification procedure (External linkFR/External linkNL)
- Certification application (External linkFR/External linkNL)