Resources
On this page, you will find a series of resources related to digital inclusion: studies, roadmaps or user manuals for online public services, ... A lot of useful information for stakeholders and citizens!
Plan et Rapports
Agenda and Minutes
Analyses and studies
- The people of Brussels and digital technology - 2022 (FRExternal link/NLExternal link)
- The people of Brussels and digital technology - 2023 (FRExternal link/NLExternal link)
- Report on the 2021 Visitor Profile Study (FRExternal link/NLExternal link)
- Study on the attractiveness of Digital Public Spaces - 2021 (FRExternal link/NLExternal link)
- Study on essential services (King Baudouin Foundation) - 2021: zoom (FRExternal link/NLExternal link) - full study (FRExternal link/NLExternal link)
- Digital Inclusion Barometer (King Baudouin Foundation) - 2020: summary (FRExternal link/NLExternal link) - full study (FRExternal link/NLExternal link)
- Focus N°30 Les Bruxellois et les Bruxelloises à l’heure du numérique : accès aux TIC et leur utilisation.(FRExternal link/NLExternal link)
- Analysis of the digital divide in the Brussels-Capital Region - 2018 (FRExternal link/NLExternal link)
Paradigm's publications
- Digital Public Services ManualExternal link
- Roadmap for the creation of a DPS in the Brussels-Capital Region (FRExternal link/NLExternal link)
- Inclusive recommendations
- Inclusive recommendations to improve and optimise digital public services for people at risk of the digital divide (FRExternal link/NLExternal link)
- Digital Inclusion Directory (FRExternal link/NLExternal link)
DPSs
- In the Brussels Region
- Certified DPSs
- Charter (FRExternal link/NL)External link
- Certification procedure (FRExternal link/NLExternal link)
- Certification application (FRExternal link/NLExternal link)