112 Operators
Can you stay calm and make the right decisions under pressure? Then you might be just who we’re looking for.
What does the job involve?
When someone calls 112 in Brussels, it’s our operators who answer.
They handle emergency calls for urgent medical and fire-related assistance. This means analyzing incoming information, asking the right questions, and determining the appropriate level of urgency. It is a demanding, essential, and deeply meaningful role.
Make a difference every day
You speak with people in distress and remain calm, clear, and empathetic. You carry out a crucial first triage: distinguishing between a life-threatening emergency and a non-urgent transport request.
The emergency call center is the beating heart of the emergency services. It operates 24/7 and never stops. As an operator or call-taker, you play a vital role. Your composure on the line can save lives!
How to apply
Update: We are not currently recruiting new 112 operators.