BRPS values

Consideration and openness to others, to differences, to diversity and to our environment.

• Promoting and implementing an active policy of well-being in the workplace, diversity and equal opportunities;
• Encouraging the best possible work-life balance;
• Promoting an organisational culture that respects each individual and the environment, by encouraging everyone to listen and exchange views;
• Demonstrating openness to the outside world, particularly in terms of the city's role as a Belgian and international capital.

Taking account of the needs and expectations of those benefiting from the services provided (employees, citizens, companies, associations, government, people travelling through Brussels or working there) to satisfy those needs and expectations.

• Recognising and anticipating the needs of the those benefiting from the services provided by the Brussels Regional Public Service;
• Involving citizens and employees in decisions that concern them; wherever possible, their feedback is regularly collected and used to improve services;
• Ensuring optimal organisation and resource management to guarantee a high-quality service;
• Applying the principle of equality to those benefiting from the services provided.

Surpassing ourselves, forever striving to do better, continuously improving our work practices and the quality of our services.

• Developing quality management, based on strategy and planning, valuing human resources, managing resources efficiently, developing partnerships and setting up systems to measure results and efficiency;
• Encouraging the regular questioning and continuous improvement of practices and procedures;
• Stimulating creativity and innovation through proactive and participatory approaches, and developing expertise to become the best in the field;
• Assuming a role promoting sustainability and social responsibility.

Ensuring respect for laws and regulations, loyalty towards the authority, neutrality and honesty.

• Guaranteeing a long-term vision and continuity of the public service;
• Making decisions in compliance with legal texts and the Government Declaration;
• Respecting the principle of general public interest and preventing and avoiding any discrimination;
• Guaranteeing the transparency and objectivity of decisions taken.

Stimulating cooperation to achieve common goals, encouraging complementarity, sharing and helping each other.

• Fostering collaboration and social ties to achieve common goals and share a common history;
• Developing project work and cross-functionality;
• Ensuring a the institution displays a consistent image across all its areas of competence;
• Pooling efforts with other regional organisations.