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Emergency and duty services

Perhaps your child has had a nasty fall. Or you might need medication after 9 pm. What if your pet is running a fever and you’re at your wit’s end? Or maybe you just need someone to talk to. There are many special phone lines open outside of regular hours offering professional health services.

  • In a medical emergency as a result of an accident, violence or a fire, call 100 (in Belgium) or 112 (valid throughout the European Union). Both of these numbers are free 24 hours a day from a landline, a public telephone or a mobile phone (even when networks are not available or overloaded).
  • Police emergencies: 101
  • In the event of a road accident you can call an agent from one of the emergency roadside phones positioned every two kilometres on motorways and some regional roads. The agent will be able to determine your location automatically.

Medical assistance

Emergency Services

European emergency number

Valid in Brussels and throughout Europe, for all medical emergencies
Phone: 112
Online: External linkwww.sos112.be

Fire and ambulance services

Phone: 100
Online: External linkpompiers.brussels

Centre Antipoisons (antipoison centre)

Phone: +32 (0)70 245 245
Online: External linkwww.poisoncentre.be (FR/NL)

Centre des brûlés Bruxelles (burns centre)

Hôpital militaire Reine Astrid
Dispatching emergency : +32 (0)2 264 48 48 
Phone: +32 (0)2 268 62 00
Online: External linkwww.hopitalmilitaire.be (FR/NL)

Red Cross

Phone: 105

Round-the-clock and duty services

Duty doctors

Garde Bruxelloise
Phone: +32 (0)2 201 22 22
Online: External linkwww.gbbw.be

Duty pharmacies

Emergency phone: 0903 99 000 (€1.50/min)

Pharmacies post a list of the pharmacies open until 10 pm.
You can find a list of duty pharmacies between 10 pm and 9 am at the following bodies:

Vaccines, serum and gamma globulin for single use are also available 24/7 at the following address:
Clinique générale Saint-Jean
Rue du Marais 114, 1000 Brussels
Online: External linkwww.clstjean.be (FR/NL)

Aids, STI (Sexually Transmitted Infections) and sexual health

Veterinary duty services

Vet Emergency (home emergency service)
Phone: +32 (0)2 644 24 24
Online: External linkwww.vetemergency.be

Dentists on duty

Phone: +32 (0)2 426 10 26

Foundation Against Cancer

Cancerphone: 0800 15 801
Online: External linkwww.kanker.be (FR)

Psychosocial assistance

Helplines

Suicide prevention

Protection against violence and mistreatment

SOS Violence

SOS Viol (rape helpline) (French-speaking service)
Phone: +32 (0)2 534 36 36
Online: External linkwww.sosviol.be (FR)

Child maltreatment

Elder mistreatment

Assistance for young people

  • SOS Jeunes (French-speaking service)
    Phone: +32 (0)2 512 90 20
    Online: External linkwww.sosjeunes.be (FR)
  • Awel (Dutch-speaking service)
    Phone: 102
    Online: External linkwww.awel.be (NL)
  • Teleblok (assistance to students during the exams) (Dutch-speaking service)
    Chat on the website of Teleblok every day during the exam periods in January and June  from 6pm to 11 pm
    Online: External linkwww.teleblok.be (NL)

Drugs - support and prevention

Safety

Police emergencies

Phone: 101

Police stations

To find the nearest police station, see the section on police zones .

Child Focus

Phone: 116 000 (free inside Belgium)
Phone: +32 (0)2 475 44 99 (paying from abroad)
Online: External linkwww.childfocus.be (FR/NL)

Suspected gas leaks

Phone: 0800 19 400
Online: External linkwww.sibelga.be

Lost or stolen bank cards

Card Stop
Phone: +32 (0)78 170 170
Online: External linkwww.cardstop.be (FR/NL)

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