Discrimination: Protecting Your Rights as a Renter

You can use this form to contact Brussels Housing to report incidents of discrimination, either as a victim (complaint) or as a witness (report), that have occurred in the Brussels-Capital Region.

Duration: 15 minutes
Response: N/A
Documents: Yes
Mode: Digital and physical

Submitting a complaint or report

Any individual, association or public service may submit a complaint or report with the Regional Housing Inspectorate (DIRL) of Brussels Housing. This is the case even if the person submitting the report was not directly involved, but simply observed the discriminatory behaviour, for example noticing a discriminatory advert.

Reminder

A landlord, property owner or estate agent cannot discriminate against a prospective buyer or tenant based on one or more of the following criteria: gender, perceived race, skin colour, ancestry, nationality, national or ethnic origin, age, sexual orientation, marital status, birth, wealth, religious or philosophical beliefs, political beliefs, language, health status, disability, physical or genetic characteristics, origin, social stations or trade union beliefs.

About housing discrimination

You can submit the report or report online or using the paper form which you can download below:

Submit a complaint or report online

Downloads

Some of the documents are not available in this language. You can find them below in the available languages.

What happens next?

Once the complaint or report has been received, the case is reviewed to determine if the reported facts are likely to constitute a housing discrimination offence. Additional information may be requested.

If the information provided is incomplete, or not likely to constitute an offence within the DIRL's jurisdiction, the complaint or report will be declared inadmissible.
The DIRL may conduct a discrimination test if necessary to establish the existence of the offence.
If the complaint or report is substantiated, the person responsible for the discrimination may be fined between €125 and €6,200, after a hearing. In some cases, they may even face criminal penalties.
Brussels housing cannot order any compensation measures for the victim, such as damages.