Discrimination in the Rental Market
Discrimination occurs when one person is treated less favourably than another based on one or more protected criteria, even though both people are in comparable situations and there is no relevant justification.
Ban on discrimination
It is prohibited to discriminate against a prospective tenant or tenant based on one or more of the following criteria:
- gender (including pregnancy, childbirth, breastfeeding, maternity, adoption, medically assisted procreation, medical or social transition, gender identity, gender expression, sex characteristics, paternity, comaternity, co-paternity, co-parenthood)
- perceived race
- colour
- ancestry
- nationality
- national or ethnic origin
- social origin or condition
- family responsibilities (including single parenthood)
- age
- residency status
- sexual orientation
- marital status
- birth
- wealth
- religious or philosophical belief
- political opinion
- trade union membership
- language
- health status (past, present or future)
- disability
- physical or genetic characteristics.
The ban on discrimination applies to every stage of the sales or rental process.
Downloads
Examples of discrimination
Here are some typical examples of housing discrimination:
- a landlord or real estate agent has refused you housing or has not followed up on your application for a discriminatory reason (see criteria above).
- you have seen a discriminatory property ad (e.g. "PCSW beneficiaries need not apply", "unemployed people need not apply", "expired employment contract", "expired permanent contract", "housing reserved for men/women/people without children", etc.) on the Internet, in the newspaper, on a poster, on a social network, etc.
- as a prospective tenant, you have been asked to provide information or documents that exceed what a landlord can request.
- after the lease has been signed, it is considered discriminatory to break it because the tenant couple is homosexual, or because the tenant has a partner of foreign origin.
What can the landlord ask for?
The landlord may only request certain information, which is listed in Article 32 of the Code bruxellois de l'égalité, de la non discrimination et de la promotion de la diversité:
- Before the visit:
- the surname and first name of the prospective tenant(s);
- a means of communication with the prospective tenant;
- In support of the application:
- the amount of the lessee's financial resources or an estimate;
- the number of people in the household;
- For drafting and concluding the lease contract:
- any document attesting to the lessee's identity and capacity to contract;
- the lessee's marital status if married or legally cohabiting.
Any information or documents not included in this list cannot be requested.
The Region provides a standardised application form setting out the information and supporting documents that a landlord is authorised to request from a prospective tenant:
Downloads
Complaints or reports
Complaints and reports are not defined in legal texts. When the application is made by a person who considers themselves to be a victim of discrimination, it is referred to as a complaint. When the request comes from a person who has witnessed possible discrimination, it is referred to as a report.
The Code bruxellois de l'égalité, de la non discrimination et de la promotion de la diversité does not impose any conditions on who may submit a complaint or report. Any individual, association or public service may therefore submit a complaint or report to Brussels Housing. This is the case even if the person submitting the report was not directly involved, but simply observed the discriminatory behaviour, for example by noticing a discriminatory advert.
Once the complaint or report has been received, the case is reviewed to determine if the reported facts are likely to constitute a housing discrimination offence. Additional information may be requested. If the information provided is incomplete, or not likely to constitute an offence within Brussels Housing's jurisdiction, the complaint or report will be declared inadmissible.
Brussels Housing may conduct a discrimination test if this is necessary to establish the existence of the offence.
If the complaint or report is substantiated, the person responsible for the discrimination may be fined between €125 and €6,200, after a hearing. In cases of intentional discrimination, the fine may be multiplied according to the number of victims, with a cap of €20,000. In some cases, they may even face criminal penalties.
Brussels Housing cannot order any compensation measures for the victim, such as damages. If you would like information on alternatives to the complaints procedure with Brussels Housing, and in particular on the possibilities of exercising your rights in the courts, please contact:
Legal basis
- Opens in new windowCode bruxellois de l'égalité, de la non discrimination et de la promotion de la diversité
- Opens in new windowArrêté du Gouvernement de la Région de Bruxelles-Capitale du 21 mars 2019 portant exécution de l’ordonnance du 21 décembre 2018 modifiant le Code bruxellois du Logement afin de renforcer la lutte contre la discrimination dans l’accès au logement
- Opens in new windowArrêté du Gouvernement de la Région de Bruxelles-Capitale du 15 juin 2023 modifiant l’arrêté du Gouvernement de la Région de Bruxelles-Capitale du 21 mars 2019 portant exécution de l’ordonnance du 21 décembre 2018 modifiant le Code bruxellois du Logement afin de renforcer la lutte contre la discrimination dans l’accès à un logement
- Opens in new windowArrêté du Gouvernement de la Région de Bruxelles-Capitale du 15 juin 2023 instaurant un document standardisé reprenant les informations pouvant être requises par le bailleur, en exécution de l’article 200ter, § 2, du Code bruxellois du Logement