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Damage claim due to the state of the infrastructure

When an accident occurs on a Brussels-Capital regional roadway because of the condition of the road, it is possible to file a complaint.

What procedure should I follow?

  • Notify the police at the time of the incident and report any danger to other road users.
  • If possible, take photos of the scene and the damage
  • Contact the police (preferably on the spot) to draw up a report ; this will be requested to establish the facts; failing this, an independent signed witness statement (with a copy of a document authenticating the signature).
  • Provide the regional authorities with a copy of the pro-justicia or criminal record.
  • Submit a claim using the form below or via the insurance company.
  • When sending the claim, provide all supporting documents, such as estimates, expert reports, invoices, etc.

Form

Some of the documents are not available in this language. You can find them below in the available languages.
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