Société des Transports Intercommunaux de Bruxelles (STIB)
A smarter way to get around
The STIB is responsible for developing a fluid public transport network in and around the Brussels-Capital Region. The public service contract between the STIB and its supervisory body the Brussels-Capital Region, lays down the duties and obligations which the STIB must fulfil to offer passengers high-quality public transport network.
To this end, STIB is constantly innovating and modernising. The mobility of today and tomorrow cannot be built in one year. The projects and long-term investments should make Brussels a more pleasant and sustainable city. Between 2019 and 2030, more than €7 billion in investments are planned: electrification of the bus fleet, arrival of the Tram New Generation, commissioning of the new M7 metro trains, construction of new tram lines (Neder-Over-Heembeek, Tour & Taxi, etc.), metro line 3, etc.
In all its activities, STIB puts the customer at the centre of its concerns: expansion of lines, even more comfortable vehicles, but also "tools" that facilitate the ease of use of the public transport network. The introduction of new technologies, such as direct payment of tickets by bank card or connected device and real-time information increase users' convenience.
The environment also occupies a prominent place in STIB's actions and concerns. Besides commissioning electric and hybrid buses, installing solar panels on its buildings and using sustainable building principles for its infrastructure, STIB concluded an innovative contract for its energy supply. The Brussels transport company is thus trying to circumvent the vagaries of the market by signing a contract with Belgium's renewable wind energy producer.
The STIB in figures
With no fewer than 376 million trips in 2023, the number of STIB passengers continues to grow. The metro remains the undisputed champion in terms of passenger numbers (38.3%), followed by tram (31.6%) and bus (30.1%). The STIB network has 4 metro lines, 18 tram lines, 54 bus lines and 11 night bus lines. These account for 52.7 million kilometres travelled, an absolute record.