Privacy Policy: How We Protect Your Data
Brussels Housing must process personal data when carrying out its activities. Brussels Housing complies with the requirements of the General Data Protection Regulation (GDPR).
Granting allowances
Opens in new windowDecision No. 066/2022 of the Federal Public Service Interior concerning the request of the Brussels Regional Public Service - Brussels Housing to access the information data of the National Register and use the National Register number to manage rent allowance files.
Brussels Housing and the Federal Public Service Finance have established data processing framework protocols within the meaning of Article 20 of the Law of 30 July 2018 on the protection of individuals with regard to the processing of personal data:
- External linkAccess to data relating to registered lease agreements (rent allowance)
- Opens in new windowAccess to data relating to registered lease agreements (relocation support allowance)
- Opens in new windowAccess to cadastral data (relocation support allowance)
- Opens in new windowAccess to cadastral data (rent allowance)
- Opens in new windowAccess to tax data
This access to data enables Brussels Housing to fulfil its tasks and missions as described in the Brussels Housing Code with regard to the granting of allowances.
Opens in new windowRequest for authorisation from the Brussels Regional Public Service - Brussels Housing to access certain data in the regional database managed by the Brussels-Capital Region Housing Company to allocate rent allowances
Opens in new windowDélibération n° 25/088 du 6 mai 2025 portant sur la communication de données à caractère personnel par Iriscare à Bruxelles Logement pour l’octroi d’une allocation de loyer et d'une allocation d’accompagnement au relogement
Opens in new windowThis notice informs you, transparently and in compliance with the GDPR, of the processing of personal data as part of the following process:
- processing of allowance applications with a view to granting or refusing them
- checking compliance with the eligibility conditions during the payment period, with a view to maintaining, withdrawing or suspending the allowance.
- the recovery of unduly paid allowances, pursuant to Articles 92 to 96 of the Organic Order of 26 February 2006 on the provisions applicable to the budget, accounting and auditing.
- the awarding of administrative penalties
Discrimination in access to housing
Opens in new windowDecision No. 004/2023 of the Federal Public Service Interior concerning the request from the Regional Housing Inspectorate of the Brussels Regional Public Service to access data in the National Register and use the national number for the processing of complaints and reports of discrimination in access to housing and for the effective investigation, prosecution and punishment of the perpetrators of such acts.
Brussels Housing and the Federal Public Service Finance have drawn up a Opens in new windowframework protocol for data processing relating to the performance of the tasks and missions of the Regional Housing Inspectorate as defined in the Brussels Housing Code with regard to property located in the Brussels-Capital Region, such as the right to decent housing for tenants and investigating, recording and punishing acts of discrimination in access to housing.
Opens in new windowThis notice informs you, transparently and in compliance with the GDPR, of the processing of personal data as part of the following process:
Management and follow-up of reports of potential discrimination in housing as defined by the Brussels Housing Code, via the "Report discrimination" online reporting form on the Brussels Housing website.
Combating unoccupied homes
- Brussels Housing and Sibelga have drawn up a Opens in new windowprotocol for the transfer of data relating to the detection and control of unoccupied homes.
- Brussels Housing and Brussels Economy and Employment have drawn up a Opens in new windowprotocol for the communication of data relating to tourist accommodation operations.
- Brussels Housing and Vivagua have drawn up a Opens in new windowprotocol for the transfer of data relating to the detection and control of unoccupied homes.
Brussels Housing has authorisation to access personal data from:
- the National Register (ID number, surname, first name, etc.);
Deliberation RN 59/2015 of 30 September 2015
Deliberation RN 50/2015 of 2 September 2015
Deliberation RN 06/2012 of 11 January 2012 - the water and electricity services;
Opens in new windowNotice no. 12/2012 of 11 April 2012 - the General Administration of Heritage Documentation of the Federal Public Service Finance;
Opens in new windowDeliberation AF No. 33/2016 of 29 September 2016 - different authentic sources.
Brussels Housing's Unit for the Prevention of Unoccupied Homes uses this personal data to:
- identify holders of property rights to buildings suspected of being vacant.
- contact and meet these people to propose solutions and remedy the situation.
- continue the procedure according to the rules established by the legislator.
- provide local authorities with the data strictly necessary for them to carry out their public interest missions relating to housing policy.
- produce a regional inventory of unoccupied homes.
This information is necessary to execute the right of public management or any other coercive action to restore occupancy or to correspond with the holders of property rights to buildings suspected of being unoccupied.
- the National Register (ID number, surname, first name, etc.);
Subsidies and endowments
Opens in new windowThis notice informs you, transparently and in compliance with the GDPR, of the processing of personal data as part of the following process: processing of applications for subsidies and endowments (including the granting of their control).