Online services for environmental issues
Are you looking for convenient and efficient ways to address environmental concerns in the Brussels-Capital Region? The following online services available to you. From energy management to waste collection, noise control to nature conservation, these resources will empower you to make a positive impact on the environment.
Energy
BRUGEL, the Brussels energy regulator
External linkBRUGEL (FR/NL) is the Brussels gas and electricity market regulator.
Its website contains forms helping you choose the right energy source and supplier and providing administrative support:
- External linkBRUSIM – compare gas and electricity suppliers and prices in the Brussels-Capital Region (online module)
- External linkGreencheck - monitor the green component of your electricity supply
Sibelga
Sibelga is the only distribution network operator for electricity and natural gas in the 19 communes of the Brussels Capital Region.
On its website you will find forms which will make the management of your energy (meters - connections: opening/closing, works, rates, meter reading, EAN code, history) easier.
Even better: the website of Sibelga allows you to complete some formalities online:
- External linkSearch an EAN code
- External linkView the meter reading calendar (search by address)
- External linkReport your meter readings
- External linkSubmit a request for work
- External linkCalculate the rates for works
- External linkCalculate the nework usage rates with a distribution cost simulator (FR/NL)
The Energuide application allows you to keep close tabs on your consumption, but also your expenses. You can now follow your energy consumption for electricity, gas, water, fuel oil or even your car.
- External linkManage your energy consumption with the Energuide application
(online module or mobile service)
Classified installations
‘Classified installations’ refers to all activities, equipment or products that may have an impact on the environment and the surrounding communities, and that require an environmental permit.
Soil
The website of Bruxelles Environnement shows you how to determine whether land is contaminated and how to prevent and tackle soil pollution.
- External linkComplete a number of soil-related forms online (application for access to the soil survey, application for a soil certificate, notification of and application for an exemption from an assessment of soil conditions, application for derogation under Articles 17 and 23, application for a grant for carrying out a soil survey and unknown source pollution treatment) through IRISbox
(online service with electronic identity card)
Noise nuisance
Contact - Information
Info Bruit is the Brussels-Capital portal site on noise.
Measuring noise
The website of Bruxelles Environnement provides an application called WebNoise, a network for measuring ambient noise and railway and aircraft noise, and noise monitoring network.
- External linkView the noise measurement results (FR/NL) (interactive maps and charts)
Making a complaint about noise
- External linkReport noise nuisance through IRISbox
(online service with electronic identity card)
Aircraft noise
Complaints about aircraft noise can be made to the Environmental Police subdivision of Bruxelles Environnement (IBGE) by completing an online form.
Rat control
- External linkSubmit a request for rat control to your commune through IRISbox
(online service with electronic identity card)
Waste
Bruxelles-Propreté - waste collection
Bruxelles-Propreté offers a number of online services with regard to local waste collection service points in the Brussels-Capital Region:
- External linkFind out the waste collection days for your street (online search)
- External linkFind the nearest bottle bank or Proxy Chimik dropping site (online search)
- External linkDownlad the Recycle! app which provides information about waste collection (mobile service)
- External linkFile a complaint to Bruxelles-Propreté (online form)
Fix My Street - report a problem on the public road
The Fix My Street application allows to report damage to public roads or the presence of rubbish and illegal dumping in one click (using the website or the mobile app) to the competent Brussels authorities. You can also view all damages on an interactive map.
- External linkReport a damage and view all damages to public roads online
online module or mobile service)
Non-compliance with the no-advertising sticker
You can make a complaint if you continue to receive unaddressed advertising in spite of the External linkregional no-advertising sticker (FR/NL) on your letterbox:
Pollution - air quality
Pollumeter
The website 'External linkAir quality (FR/NL)' of Bruxelles Environnement provides continuous information about the air quality in the Brussels-Capital Region.
- External linkReceive an alert in case of peak pollution (FR/NL) by text message, email or through the Air Quality app.
Low Emission Zone (LEZ)
The term "Low Emission Zone" is used to designate where polluting vehicles are not allowed to drive in a given city, or areas of that city.
The LEZ is in force across the territory of the 19 Brussels communes.
Nature conservation
- External linkSubmit an application for derogation from the prohibitions provided for in the nature conservation legislation through IRISbox
(online service with electronic identity card)
Animal welfare
If you suspect a case of animal neglect or cruelty in the Brussels-Capital Region, you can make a complaint to Bruxelles Environnement.
Information
At communal level
A form is available on the website of the commune of Schaerbeek to report a problem with the cleanliness of public areas or the maintenance of green spaces, or to submit a request to the municipality.