Online services for environmental issues

Opens in new windowBRUGEL is the Brussels gas and electricity market regulator.
Its website contains forms helping you choose the right energy source and supplier and providing administrative support:

• Opens in new windowBRUSIM – compare gas and electricity suppliers and prices in the Brussels-Capital Region (online module)
• Opens in new windowGreencheck - monitor the green component of your electricity supply

Sibelga is the only distribution network operator for electricity and natural gas in the 19 communes of the Brussels Capital Region.

On its website you will find forms which will make the management of your energy (meters - connections: opening/closing, works, rates, meter reading, EAN code, history) easier.

• Opens in new windowSubmit an application to Sibelga
• Opens in new windowMake a complaint to Sibelga

Even better: the website of Sibelga allows you to complete some formalities online:

• Opens in new windowSearch an EAN code
• Opens in new windowView the meter reading calendar (search by address)
• Opens in new windowReport your meter readings
• Opens in new windowSubmit a request for work
• Opens in new windowCalculate the rates for works
• Opens in new windowCalculate the nework usage rates with a distribution cost simulator (FR/NL)

The Energuide application allows you to keep close tabs on your consumption, but also your expenses. You can now follow your energy consumption for electricity, gas, water, fuel oil or even your car.

• Opens in new windowManage your energy consumption with the Energuide application
  (online module or mobile service)

‘Classified installations’ refers to all activities, equipment or products that may have an impact on the environment and the surrounding communities, and that require an environmental permit.

• Opens in new windowView the list of classified installations on the Bruxelles Environnement website (search by keyword, by section number or using free text) (online database)

The website of Bruxelles Environnement shows you how to determine whether land is contaminated and how to prevent and tackle soil pollution.

• Opens in new windowComplete a number of soil-related forms online (application for access to the soil survey, application for a soil certificate, notification of and application for an exemption from an assessment of soil conditions, application for derogation under Articles 17 and 23, application for a grant for carrying out a soil survey and unknown source pollution treatment) through IRISbox
  (online service with electronic identity card)

Info Bruit is the Brussels-Capital portal site on noise.

• Opens in new windowSubmit an application about noise (information, complaint, ...) on the website Info Bruit (online form)

The website of Bruxelles Environnement provides an application called WebNoise, a network for measuring ambient noise and railway and aircraft noise, and noise monitoring network.

• Opens in new windowView the noise measurement results (interactive maps and charts)

• Opens in new windowReport noise nuisance through IRISbox
  (online service with electronic identity card)

Complaints about aircraft noise can be made to the Environmental Police subdivision of Bruxelles Environnement (IBGE) by completing an online form.

• Opens in new windowMake a complaint about aircraft noise (online form)

• Opens in new windowSubmit a request for rat control to your commune through IRISbox
  (online service with electronic identity card)

Bruxelles-Propreté offers a number of online services with regard to local waste collection service points in the Brussels-Capital Region:

• Opens in new windowFind out the waste collection days for your street (online search)
• Opens in new windowFind the nearest bottle bank or Proxy Chimik dropping site (online search)
• Opens in new windowDownlad the Recycle! app which provides information about waste collection (mobile service)
• Opens in new windowFile a complaint to Bruxelles-Propreté (online form)

The Fix My Street application allows to report damage to public roads or the presence of rubbish and illegal dumping in one click (using the website or the mobile app) to the competent Brussels authorities. You can also view all damages on an interactive map.

• Opens in new windowReport a damage and view all damages to public roads online
  online module or mobile service)

You can make a complaint if you continue to receive unaddressed advertising in spite of the Opens in new windowregional no-advertising sticker on your letterbox:

• Opens in new windowComplain about the non-compliance with the no-advertising sticker (online form)

The website 'Opens in new windowAir quality' of Bruxelles Environnement provides continuous information about the air quality in the Brussels-Capital Region.

• Opens in new windowReceive an alert in case of peak pollution by text message, email or through the Air Quality app.

The term "Low Emission Zone" is used to designate where polluting vehicles are not allowed to drive in a given city, or areas of that city.
The LEZ is in force across the territory of the 19 Brussels communes.

• Opens in new windowFind out with the LEZ simulator if your vehicle is allowed in the low emission zone of the Brussels Region (online module)

• Opens in new windowSubmit an application for derogation from the prohibitions provided for in the nature conservation legislation through IRISbox
  (online service with electronic identity card)

If you suspect a case of animal neglect or cruelty in the Brussels-Capital Region, you can make a complaint to Bruxelles Environnement.

• Opens in new windowMake a complaint about animal neglect and cruelty (online form)