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Employee formalities and management

Businesses have obligations, such as employer social security contributions, and formalities to complete when hiring staff and in their day-to-day human resources management.

  • The website of the National Social Security Office (ONSS) - (FR/NL) External linkprovides services to employers, enabling them to fulfil some obligations online. As an employer, you have a number of obligations:
    • when you hire staff
    • during their employment
    • at the end of their employment.
  • Via the helpline 1819 you can obtain information and advice on the various aspects of hiring and training staff (formalities, contract, costs, social charges, etc.).
  • The Federal Public Service Employment, Labour and Social Dialogue provides information on laws governing the terms and conditions of employment (FR/NL)External link: rules on working hours, employer and employee obligations, contracts and special regulations for young workers.

Social secretariats for employers

You can delegate time-consuming and recurring administrative obligations to a social secretariat, which is a rich source of information, advice and support with respect to all payroll matters.

To find a social secretariat in the Brussels-Capital Region, see the website of the Union of Social Secretariats (USS):

Union of Social Secretariats (USS)
Rue d'Accolay 40, 1000 Brussels
Phone: +32 (0)2 230 27 23
Fax: +32 (0)2 230 14 57
Email: uss@synergie4.be
Online: www.uss.be (FR/NL)External link

Federal Public Service Social Security

Centre Administratif Botanique
Finance Tower
Boulevard du Jardin Botanique 50 - box 100, 1000 Brussels
Phone: +32 (0)2 528 60 11 (8 am to 5 pm)
Online: www.socialsecurity.be

Service public fédéral Emploi, Travail & Concertation sociale

Federal Public Service Employment, Labour and Social Dialogue

Rue Ernest Blérot 1, 1070 Brussels
Email: spf@emploi.belgique.be
Online: www.emploi.belgique.be

The regional inspectorates (social legislation compliance checks and well-being at work checks) of the Public Federal Service are open to the public Wednesdays 9 am to 4.30 pm.

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