By public transport

Four public transport companies run services in the Brussels-Capital Region

• STIB (bus, tram and metro services of the Brussels-Capital Region)
• TEC (bus services of the Walloon Region)
• De Lijn (bus services of the Flemish Region)
• SNCB (national rail services).

These companies provide a full range of online and mobile services for phones and smartphones. These services are grouped into categories on these pages as follows:

• view network maps
• plan your journey
• view timetables and real-time public transport network information
• order/buy your public transport tickets
• contact the public transport companies.

View the public transport network map

STIB network

• View online and/of download the interactive map and the network plans of the STIB as well as the district maps with information about the amenities next to the underground stations

SNCB network

• Find a nearby SNCB station and discover the services in this station (online module)

Plan your journey

The various public transport companies in Belgium share each other’s network information and timetables, so you can plan your journey using all forms of public transport.

STIB network

• Plan your STIB journey (online module)
• Plan your route through the planner with geolocation including all public transport companies in Brussels and view real-time information (timetable, disruption, ...) on the STIB network on your mobile or smartphone through the STIB/MIVB app (mobile services)

TEC network

• Plan your TEC journey (online module)
• Ask for information about a route on the TEC network (online form)

De Lijn network

• Plan your De Lijn journey online or on your smartphone (search by address, stop or station) (online module or mobile service)

SNCB network

• Plan your SNCB journey (online module)
• Plan your SNCB journey through the SNCB/NMBS app (mobile service)

View timetables and real-time public transport network information

STIB network

• View online the timetable, route map and real-time information (position for vehicles, information about works and disruption)
• Plan your route through the planner with geolocation including all public transport companies in Brussels and view real-time information (timetable, disruption, ...) on the STIB network on your mobile or smartphone through the STIB/MIVB app (mobile services)

TEC network

• View timetables of the TEC network (online module)
• Ask for information about timetables on the TEC network (online form)
• Stay up to date with disruption on the TEC-network (FR) (online module)
• TECxto - stay up to date on your mobile by text message with disruption on the TEC network (FR) (mobile service)

De Lijn network

• View timetables and real-time information and stay up to date with problems/diversions on the De Lijn network online on or your smartphone (search by stop, line, commune or keyword) (online module or mobile services)
• Find a nearby stop on the De Lijn network (search by address or station) and view timetables of a tram/bus at this given stop online or on your smartphone
  (online module or mobile services)

SNCB network

• View real-time information (timetables, position of your train, disruption, ...) on the SNCB network (search on station or train number) (online module)
• View online real-time information about works on the SNCB network
• Follow the position of the trains (search on train number, station or route) (interactive online map)
• View the SNCB real-time information (timetables, disruption, ...) on your mobile or smartphone through the SNCB/NMBS app (mobile service)

Order/buy your public transport tickets

STIB network

• Find a STIB sales outlet next to you (online module)
• Order and buy a STIB transport ticket through Go Easy (online module)

TEC network

• Find the nearest TEC sales outlet (online module)
• Buy a transport ticket online or on your smartphone through the E-SHOP
  (online module or mobile service)

De Lijn network

• Find a sales outlet of De Lijn (search by commune) (online module)
• Buy a ticket for the De Lijn network (online module)
• Buy a season ticket for the De Lijn network (NL) (online service with eID)
• Buy a ticket for the De Lijn network by text message (mobile service)

SNCB network

• Calculate the price of your SNCB ticket or season ticket (online module)
• Ticket on line - validate your railcard or buy a train ticket online (online module)
• Buy a train ticket through the SNCB/NMBS app (mobile service)

Contact the public transport companies

STIB network

• Make a complaint or a suggestion, ask a question, apply for a certificate or proof, report lost property, make a reservation (disabled or school group assistance in the metro, disabled minibus) on the STIB network (online form)

TEC network

• Ask for information about timetables on the TEC network (online form)
• Ask for information about a route on the TEC network (online form)
• Report an incident (delay, ...) on the TEC network (online form)
• Apply for a delay certificate on the TEC network (online form)
• Apply for a fiscal certificate on the TEC network (online form)
• Apply for a price/kilometre certificate on the TEC network (online form)
• Book a group travel on the TEC network (online form)
• Submit another application about the TEC-network (online form)

De Lijn network

• Ask a question over the products or services of the De Lijn network and express your opinion (complaint, suggestion, comment) over the De Lijn network (online forms)
• Apply for a delay certificate on the De Lijn network (online form)

SNCB network

• Book a travel for a group or for passengers with reduced mobility, apply for refund or compensation, for a document (delay or travellers certificate), report lost property, make a request on the purchase of a ticket on the train or a fine, ask for information, express your opinion about the service on the SNCB network, check or change your personal info (online forms)