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Transport infrastructure: who manages what?

In Brussels, several bodies share in the management of dedicated mobility infrastructure.
Brussels boasts a large dedicated mobility infrastructure, comprising: roads, squares, tunnels, bridges and the metro. The different parts of this infrastructure are managed by specific organisations, based on location, purpose and the type of work needed. These include Bruxelles Mobilité, the communal authorities and STIB (Société des Transports Intercommunaux de Bruxelles).

To report road-related problems like collapses, erosion, broken street lighting or fallen trees or make a suggestion regarding mobility infrastructure you use, contact the relevant body as follows.

Road infrastructure

Roads in Brussels are the responsibility of the Brussels-Capital Region or the commune in which they are located. Ajouter le pdf de la liste des voiries régionales

These bodies are responsible for work on infrastructure, asphalting, repairs, marking, traffic signal management and gritting in freezing weather. They also manage parking, safety, specific facilities for pedestrians, persons with reduced mobility and bikes, street lighting, flower beds and street furniture among other things.

  • For the Region’s roads, contact Bruxelles Mobilité free of charge on 0800 94 001.
  • For communal roads, contact the communal authorities in the relevant commune.

Shared transport infrastructure

  • The development and care of shared transport infrastructure in the Region (metro, pre-metro, bus and tram) are managed by Bruxelles Mobilité, including the shell, finishing and outfitting (painting, wall coverings), installation of equipment (escalators, electronic signing, lifts) and any works of art. These structures are the property of the Brussels-Capital Region, except for the tracks, which fall within the competence of STIB (Société des Transports Intercommunaux de Bruxelles).
    STIB is also responsible for the commercial exploitation of infrastructure of Bruxelles Mobilité.
  • To report a problem or make a suggestion regarding shared transport infrastructure, contact Bruxelles Mobilité free of charge on 0800 94 001.
  • SNCB (Belgian Railways) manages all rail infrastructure and stations in Belgium. As such, it is responsible for managing, maintaining, modernising and developing the network, including rail infrastructure and stations in the Brussels-Capital Region.