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BRUGEL

The Brussels energy regulator

BRUGEL, the energy market regulator for the Brussels-Capital Region, is a public-law institution set up with the aim of advising public authorities on the organisation and operation of the regional energy markets, and of controlling water prices.

For a comprehensive list of the regulator's tasks, please refer to the Electricity Ordinance.

BRUGEL has also set out strategic commitments towards an efficient market, a smart grid and stringent consumer protection.

BRUGEL consists of two entities:

  • A Board of Directors, consisting of the Chair and four directors appointed by the Government of the Brussels-Capital Region for a term of 5 years (renewable once). Two commissioners appointed by the regional Government attend the Board meetings as observers without voting rights.
  • A team of about twenty advisers and assistants.

BRUGEL provides the following services for Brussels consumers:

  • Managing the green certificates and the guarantees of origin
  • Granting the status of 'protected customer'
  • Filing complaints related to the Brussels energy market to the BRUGEL dispute resolution service.

BRUGEL also offers the following tools:

  • BRUSIM allows to compare energy prices and switch supplier.
  • Greencheck allows you to monitor the green component of your electricity supply.

Contact:

BRUGEL
Avenue des Arts 46/14, 1000 Brussels
Phone: +32 (0)2 563 02 00
Hotline: 0800 97 198
Phone: +32 (0)2 563 02 13
Online: www.brugel.brussels (FR/NL)